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26.07.2021

Travel insurance

RCB cardholders enjoy greater protection and peace of mind while travelling abroad. Complimentary travel insurance covers not only the cardholder but the cardholder immediate family members.

Holders of supplementary cards have the same benefits as the holders of the main cards.

What is covered by travel insurance?
  • Travel departure delays or cancellation
  • Missed connection
  • Damaged, lost or delayed luggage
  • Damaged or lost personal belongings, documents
  • Personal accident or trip cancellation due to serious illness
  • Medical and hospital expenses
  • Legal expenses
How it works?
  • As RCB cardholder you receive automatic access to the benefits detailed in the Schedule of Compensation, subject to the relevant terms, conditions and exclusions specified by Altius Insurance Limited.
  • Cover is available for overseas journeys of up to 90 days beginning and ending in the cardholder’s country of domicile if travel tickets were paid in full by the cardholder's eligible card.
  • The cover is extended to include cardholder spouse/fiancé, children and other immediate family travelling with the cardholder outside their country of domicile for up to 90 days if travel tickets were paid in full by the cardholder's eligible card. The journey must begin and must end at the country of domicile of the cardholder.
  • The cover is also provided to the cardholder's spouse/fiancé, children and/or immediate family travelling without the cardholder for the entire journey of up to 14 days, if the travel tickets were paid by the cardholder's eligible card. The trip must begin and must end at the country of domicile of the cardholder.
How to claim?
  • For urgent medical or hospital assistance abroad, call insurance service provider at + 357 25334000 as soon as practically possible.
  • To make a travel insurance claim, please fill in the Claim form and send it to travelinsurance@bicm.eu. For more information regarding claims, please call insurance service provider at +357 25371400.
  • Your travel insurance claim may require different supporting documentation (e.g. medical reports, invoices, purchase receipts, and/or police reports).
  • Make sure you’re fully aware of your responsibilities as outlined in the Travel Insurance Policy. For further assistance, please call insurance service provider at +357 25371400.